- All of our prices are quoted per pound and in order to keep shipping costs reasonable, a 5 pound minimum order is required.
- Our products are packed inside air-tight coolers, which are then boxed for shipping. The containers do not need ice and keep our products completely frozen for 48 hours.
- Shipping is handled at our Richmond office where customers can also pick up their order.
- To guarantee the freshest delivery, we always ship on a priority, overnight basis.
Shipments of frozen products are arranged via priority air courier. We are able to ship your fish for overnight delivery. While overnight delivery is available to most areas, there are rural or remote areas that require alternative methods. Should you reside in an area that is not available for overnight courier delivery we will contact you with the alternative and make the necessary arrangements. For residents of the Vancouver Lower Mainland, there is also a pick-up option available from our South Terminal Retail Store in Richmond.
When your order is processed, we will email you the tracking information so that you can track the progress of your shipment on the courier’s website. Haida Wild Seafoods also tracks each shipment to ensure all deliveries are made on time.